CareMonkey

Profile and Account 27

• How does a User create a Care Profile? (Without an existing account)
• How does a User create a Care Profile? (With an existing account)
• How does a User upload an Action Plan?
• How does a User sign in the Signature Box?
• How does a User update an EpiPen or Anapen Expiry Date?

View all 27

Teachers, Coaches and other Staff Carers 6

• How does a User create a Roll Call report?
• How does a Staff Carer create an eForm?
• How does a User print a Care Profile?
• How does a Staff Carer create an Incident or Injury Report?
• How does a Staff Carer access care profiles when there is no internet access?

View all 6

Parents and Other Carers 5

• What does the "Not Shared with Anyone" error mean?
• How does a User stop receiving reminder emails?
• How does a User transfer the ownership of a profile?
• How does a User add an Excursion Reminder to a calendar?
• How does the organisation keep track of who is looking at the profiles?

Sharing 9

• How does a User Share a Profile with an Organisation?
• How does a User Share a Profile with a Second Parent or Carer?
• What happens to the CareMonkey profile when the member leaves the organisation?
• How does a User Unshare a Profile?
• How does a User Remove Access for Individuals?

View all 9

Email and Password Issues 3

• How does a User change the email address?
• How does a User reset a password?
• How does a User change the password?

Security 5

• Why does a User receive emails about a sign-in from a new device?
• Is the CareMonkey system secure?
• How does a User turn on Two-Factor Authentication?
• Overview of Profile Lockdown for CareProfile owners
• How does Profile Lockdown work?

Pictures 2

• How does a User add a profile photo?
• How does a User add a picture to the account?

eForms/Permission Requests 3

• How does a User change a response to an eForm/Permission Request?
• How does a User Accept and Consent an eForm Request?
• How does a User check the old eForms?