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Parents, Adult Users and Carers
Profile and Account
27
How does a User create a Care Profile? (Without an existing account)
How does a User create a Care Profile? (With an existing account)
How does a User upload an Action Plan?
How does a User sign in the Signature Box?
How does a User update an EpiPen or Anapen Expiry Date?
View all 27
Teachers, Coaches and other Staff Carers
6
How does a User create a Roll Call report?
How does a Staff Carer create an eForm?
How does a User print a Care Profile?
How does a Staff Carer create an Incident or Injury Report?
How does a Staff Carer access care profiles when there is no internet access?
View all 6
Parents and Other Carers
5
What does the "Not Shared with Anyone" error mean?
How does a User stop receiving reminder emails?
How does a User transfer the ownership of a profile?
How does a User add an Excursion Reminder to a calendar?
How does the organisation keep track of who is looking at the profiles?
Sharing
9
How does a User Share a Profile with an Organisation?
How does a User Share a Profile with a Second Parent or Carer?
What happens to the CareMonkey profile when the member leaves the organisation?
How does a User Unshare a Profile?
How does a User Remove Access for Individuals?
View all 9
Email and Password Issues
3
How does a User change the email address?
How does a User reset a password?
How does a User change the password?
Security
5
Why does a User receive emails about a sign-in from a new device?
Is the CareMonkey system secure?
How does a User turn on Two-Factor Authentication?
Overview of Profile Lockdown for CareProfile owners
How does Profile Lockdown work?
Pictures
2
How does a User add a profile photo?
How does a User add a picture to the account?
eForms/Permission Requests
3
How does a User change a response to an eForm/Permission Request?
How does a User Accept and Consent an eForm Request?
How does a User check the old eForms?
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