FAQ

How to download the app
This article will guide you on how to download the CareMonkey app from either the Apple Appstore (for iOS devices) or Google Play store (for Android devices...
Fri, 15 Jan, 2016 at 12:43 PM
Easier access with a 4 digit PIN
The CareMonkey app is now easier to use with the addition of a 4-digit PIN that you have to set up the first time you log in to CareMonkey on that device...
Mon, 11 Jan, 2016 at 6:24 PM
How to Add attachments to Medical Conditions on a Smartphone
Certain medical conditions such as Asthma and Allergies (anaphylaxis) require the addition of an attached treatment plan. If you do not have a pdf c...
Sat, 30 Jul, 2016 at 7:39 PM
How to view eForm Responses on Mobile for Staff Members
This article will guide the staff members on how to check eForm responses through the mobile application. Log in to the CareMonkey app (see th...
Mon, 4 Apr, 2016 at 8:47 AM
How to download data for offline access
This article will guide you through on how to securely download Care Profile information for offline access 1. Open your iOS/Android CareMonkey ap...
Wed, 13 Jul, 2016 at 6:23 AM
Accessing Locked Profiles on Mobile
Please see this article: https://caremonkey.freshdesk.com/support/solutions/articles/5000638896 
Fri, 15 Jan, 2016 at 12:24 PM