Important: Deleting an account will remove all data from the CareMonkey servers, and is therefore irreversible. Please make sure that you are 100% certain you want to close your account before completing the steps below:


1. After logging in to CareMonkey, click on Edit My Details on the menu on the left.

     


2. You will find the Close Account button at the bottom of the page.
     

3. You will be taken to a confirmation page asking if you are sure you wish to delete your account. Click the Delete Account button to proceed.
     

4. You will be taken back to the login screen with a message informing you that your account has been successfully deleted.
     

Note: If you own a group in an organisation, you need to delete your owned group first before you can delete your account. The error message will be shown:
      

Please refer to this article how to delete the organisation's or your owned group's CareMonkey account - How does an Administrator Delete or Close an Organisation's CareMonkey Account?