There are two ways of getting to the section of a Profile that needs updating:


1. Clicking on Update Required: This will take Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) directly to the section of a profile that you still need to complete. If there's a need to update multiple sections of a profile, we suggest to follow the second option.

     


2. Clicking on the photo or name of the Profile, and clicking on X unfinished steps (X is the number of sections that need to be completed).
     
From the drop-down menu, you can select the section with a red warning icon on its left. Please select the Consent section only when all other sections of the profile were completed because the system will not let you consent to an incomplete profile.

     


In case you're unable to complete the profile because some details are being required by an organisation (e.g. Doctor's details, Asthma Action Plan, Anaphylaxis Action Plan) and you can't provide any, please get in touch with the organisation and advise them about the situation.