Communications that Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) received from your organisation can be seen in the "Audit Trail".


The Audit Trail contains:

  • Profile request emails
  • Permission requests
  • SMS messages sent
  • Carers who have viewed this profile
  • Current notification frequency and when the last reminder was sent

To access these communication records, please follow these steps: 

1. Log in to CareMonkey.

2. Click on the three horizontal lines icon on a profile.

   


3. Select View Audit Trail on the left hand menu

     


4. View the results, It will show all the past notifications sent, SMS messages sent and to which number and also a list of the carers that have viewed the profile. 

    

     

      



5. To see more information about a particular message, simply click on it and a screen similar to below will appear, detailing the body of the message