Communications that Care Profile owners (i.e., parents, club members, adult participants, employees, etc.) receive from your organisation can be seen in the Audit Trail.
The Audit Trail contains:
- Profile request emails
- eForm requests
- SMS messages sent
- Carers who have viewed this profile
- Current notification frequency and when the last reminder was sent
Here are the steps to see all communication records sent to the Care Profile Owners.
- Login to CareMonkey.
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Click on the three horizontal lines that correspond to the profile you would like to see the Audit Trail for.
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Select View Audit Trail on the left hand menu
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View the results. It will show all the past notifications sent, SMS messages sent and to which number and also a list of the carers that have viewed the profile.
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To see more information about a particular message, simply click on the Subject/Message and a screen similar to below will appear, detailing the body of the message
